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  • JPT Team

Need Cardboard Tubes? - Let's live-chat about it

In the current digital world, a speedy response is key and here at JPT we understand our client’s needs.

Our live chat software enables you to have real-time conversations while you are browsing our range of products. It is quick, convenient, so if your looking for Carpet Tubes, Postal & Mailing Tubes, Flexible Film Cores, Industrial Tubes or anything in between. We are here to offer quick assistance with your enquiry.

Our research has shown that with an average response time of 5 minutes and under on email, but we can do even better. We can guarantee to be able to react to your Cardboard tube enquiry much faster than an email or social media interaction with live-chat. We are able to give answers immediately, while you are browsing our website page.

The efficiency and immediacy of the experience allows us to fully inform you of both available stock or speedy lead-times on our Label cores, Packing cores, extrusion cores and Cardboard tube range.

Whether it’s your first visit to our website or your re-visiting time and time again we are here to answer your questions and guide you through your Paper Tube needs.

In addition, 44% of online consumers rate having their questions answered by a live person is one of the most important features a website can offer.

We understand our customers want access to fast and immediate support that helps them along in their enquiry or the purchase process. Live chat makes it far easier for Just Paper Tubes to stand out from the competition. We can communicate with our customers in a channel they prefer and use that to provide an unforgettable experience, while providing instant access to our products.

postal tube customer requiring help via live chat
JPT Cardboard Tubes live chat in action!

33% of consumers now expect to see live chat offered on every website they visit, and we are here to fulfil that requirement.

The key benefits of live chat are one of the most important criteria, customer satisfaction! There is no surprise that live chat shows the highest level of customer satisfaction at a rate of 73%, while call users scored the lowest satisfaction rate at 44%.

We at Just Paper Tubes aim to provide a great customer experience, aiming to meet our client’s expectations when communicating with them. With such a wonderful customer communication tool as live chat, exceptional customer experience is never far away.

Our environmentally friendly packaging and state of the art tube manufacturing site offers a reliable product you can trust.

For visitors to our website on a mobile device we have integrated WhatsApp for Business so you can contact us using the worlds most used messaging application, this service is available 24 hours a day.

So, if you need a Postal tubes, Tape cores, Food Label cores, Storage Tubes, Artificial Grass Tubes or even looking for Cardboard Tubes with Caps. We are here to help you through the process. We look forward to chatting with you soon, a quick response awaits.


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